Our mission is to ensure we care, provide safe, convenient, cost effective, respective, responsive service anywhere and anytime banking for the customer with latest technology and by developing effective customer centric relationship and to emerge as a world-class service provider through efficient utilization of Human Resources. We will create products and services that help our customers achieve their goals, product innovation and earn a reasonable profit.

• Your Security
• Customer Service First.
• Integrity
• Commitment
• Show that we care
• Do the right thing
• Take responsibility

To serve the lowest strata of society with:

• Best Products
• Best Customer Service
• Best Technology
• Best prices
• To be a Model Employer
• To be a Global Role Model for Co-operative Banking.

Our Chosen path to achieve the above Mission Continuous Improvement in

• Products
• Systems & Procedures
• Knowledge and skills
• Quality of Service
• Area of Operation
• Technology